Refund Policy
Introduction
Welcome to MarketsCoach.com. Our mission is to offer unparalleled online resources and services designed to enhance your trading skills and knowledge. We believe in the transformative power of our offerings and are dedicated to your satisfaction and success in the trading arena. While we are confident in the value and quality of our services, we understand there may be instances where you need to request a return or refund. With this in mind, we’ve crafted a transparent and user-friendly refund policy.
About MarketsCoach.com
MarketsCoach.com is proudly owned and operated by Money Flow Mindset LLC. With a steadfast commitment to advancing the trading acumen of our community, Money Flow Mindset LLC brings to MarketsCoach.com a wealth of resources, insights, and strategic tools aimed at enhancing the trading experience. Our mission is rooted in the belief that, with the right support and resources, every trader and investor has the potential to achieve their goals. Through MarketsCoach.com, Money Flow Mindset LLC endeavors to empower you with the knowledge and skills necessary to navigate the complexities of trading with confidence and proficiency.
Refund Policy for Digital Products and Services
At MarketsCoach.com, we stand behind the quality of our digital products and services, which are backed by a 30-day satisfaction guarantee. If, for any reason, you feel that a digital product or service you’ve purchased isn’t the right fit for you, we’re here to help make things right.
Initiating a Refund for Digital Products
To begin the refund process for eligible digital products, we’ve simplified our procedure to ensure it’s straightforward and hassle-free. Here’s how you can request a refund:
Direct Communication: Simply send an email to our dedicated support team at [email protected]. Within your email, please provide the order number and the email address associated with your purchase. This direct line of communication ensures your request is promptly addressed.
Refund Request Timing: You have a 30-day period from the purchase date to request a refund. To ensure a smooth process, please reach out to us before midnight PST on the thirtieth day following your purchase. Refund requests submitted after this period may not be eligible for processing.
No Refunds Policy for One-on-One Coaching and Private Group Coaching Programs
Please note that our one-on-one coaching services and private group coaching programs, including but not limited to the Trading Psychology Accelerator, operate under a strict no-refunds policy. This policy is reiterated throughout the application and purchase process to prevent misunderstandings. Once you join these coaching programs, the commitment is final, with no exceptions for refunds.
Your Feedback Matters
Your experience and feedback are invaluable to us. When requesting a refund for eligible digital products, we welcome you to share your thoughts or reasons for the refund. This feedback not only helps us process your request more effectively but also provides us with critical insights to continually improve our offerings and better serve our community.
Our Commitment to You
MarketsCoach.com, under the guidance and ownership of our dedicated team, is committed to providing you with the tools, insights, and strategies necessary for your trading journey. We are confident in the potential of our products to facilitate your growth and enhance your trading efficacy.
Choosing MarketsCoach.com means partnering with a team that’s invested in your journey toward trading mastery. Our aim is to make your path to success as rewarding and effective as possible.
Here to Support Your Journey
Should you have any questions, need further assistance, or wish to share your experiences, our client care team is just an email away. We’re here to support you every step of the way and ensure that your experience with MarketsCoach.com is nothing short of exceptional.
For further assistance, feel free to contact us at [email protected].
If you have any questions
or need further assistance,
feel free to contact us!